![]() Jim: I have already wasted hours trying to performa a basic Androisd function Zane: You can contact our Galaxy Tab voice support team at 1-800-Samsung (1-80) anyday between 9:00 a.m. ![]() Zane: My apologies, for the inconvenience, please contact our advance technical support they can help with advance tools. Jim: So, I should return this device and get one from Asus or Motorola? Zane: As for now there is no such application from Samsung to support device information transfer from device to computer. Zane: Yes, please stay online, I am working on provided model number. Zane: Please provide the device model number. Zane: May I know the model number of your phone ? You can find the model number beneath the phone's battery which generally starts with SGH, SCH or SPH. Jim: I want to connect via USB to a PC and transfer files like any other android device Zane: I understand you want to know how to connect the device to computer, is that correct? How do I do this without 3rd party software? None of the forum entries give an answer to this, and it seems the only way is to go buy a 3rd party software for $40. Jim: I am trying to connect a Galaxy Tab 10.1 to a Windows based PC. Zane: Hi, thank you for contacting Samsung Technical Support. There will be a brief survey at the end of our chat to share feedback on my performance today.Ĭhat Information Your Issue ID for this chat is LTK5640946888X Please refrain from disconnecting the device until synchronization completes.Chat Information Please wait for a Samsung Agent to respond.Ĭhat Information You are now chatting with 'Zane'. Once the synchronization begins, you will see a working progress indicator within CompanionLink.If syncing to DejaCloud, you will need to press the sync button on DejaOffice once the PC sync completes (unless using an autosync)to sync the device. ![]() NOTE: If syncing via USB Mass Storage Mode you will start the sync on the device. Open CompanionLink on your PC, and click the "Synchronize" button.Depending on your sync method, make sure that your Android device is connected to your cellular network, Wi-Fi network, or via USB cable and that DejaOffice is running on the device.NOTE: Click here for full setup instructions for DejaCloud, Wifi, or USB sync. DejaCloud login settings or Wi-Fi ip address and device name) Enter requested sync information (i.e.Press Settings (If Syncing via DejaCloud or WIFI).Run "CompanionLink Setup" from your desktop or start menu.Download and install CompanionLink if you have not already done so.Select the shortcuts you want to create (you can also do this later), then press Next.At Import Events select “Do Not Import” and press Next.At Import contacts select “Do Not Import” and press Next.Select the sync method (DejaCloud, Wi-Fi, or USB - Mass Storage Mode).Open DejaOffice and press Next at the Setup Wizard.Verify that your device has an internet connection.Install DejaOffice from the Google Play Store (search for "DejaOffice").Under Personal Information, deselect Sync Contacts, Calendar, and Task with Outlook.ĬompanionLink for Outlook lets you choose from multiple sync methods:ġ.0 Setup DejaOffice on your Android device.Note: If your device is running Android 4.3 or higher and you have Samsung Kies 3.x installed, you can skip this section. ![]() Turning off Samsung Kies 2.x Synchronization (Samsung Kies 2.x only) Switching From Samsung Kies 2.x or 3.x to CompanionLink for Outlook
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